Customer Service programs and Service Culture plans

MMDDCC

Attaining Excellence for Local Government

The quest to improve service quality and customer service

Leading Empowered Teams

an interactive workshop that enables managers and supervisors to EMPOWER their work-force.

Coaching for Success

the initiatives of a dedicated team leader and a devoted coach to effectively bring everyone together

Leading Empowered Teams-

An interactive workshop that enables managers and supervisors to EMPOWER their work-force.

Healthcare With Feelings

Providing good care plus respectful treatment = patient service

Handling Irate Customers

The ability and competencies of dealing with irate customers

Feelings for Professionals:

The expedition to increase awareness of customer needs, improving skills for dealing with customers while increasing employees self-worth.

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